Privacy Policy

1. Data Controller

Revenuru Ltd (trading as Aizee AI)
43 Eden Road, Crawley, RH11 8LZ, United Kingdom
Contact: privacy@aizee.ai

2. Data We Collect

  • Account information (email, company name)
  • Agent configurations and customizations
  • Usage data and analytics
  • Payment information (processed by our payment provider)
  • Business information from websites you provide

3. Legal Basis

We process your data based on:

  • Contract performance - to provide our services
  • Legitimate interests - to improve our services
  • Legal obligations - to comply with laws
  • Consent - where specifically requested

4. Data Location

Primary data storage: Frankfurt, Germany (EU)
All data remains within the EU with appropriate safeguards for any necessary transfers.

5. Data Sharing

We use carefully selected service providers:

  • Database and authentication services (EU)
  • AI processing services (with data protection agreements)
  • Payment processing (PCI compliant)
  • Infrastructure protection services

We never sell your data to third parties.

Enterprise clients: See our Data Processing Agreement for detailed processor terms.

6. Your Rights (GDPR)

You have the right to:

  • Access - Request a copy of your data
  • Rectification - Correct inaccurate data
  • Erasure - Request deletion ("right to be forgotten")
  • Portability - Receive your data in machine-readable format
  • Object - Object to certain processing
  • Restriction - Limit processing in certain circumstances

To exercise these rights, contact: privacy@aizee.ai

7. Data Retention

We retain your data for the duration of your account plus 90 days after termination, unless longer retention is required by law.

8. Security

We implement appropriate technical and organizational measures including:

  • Encryption at rest and in transit
  • Access controls and authentication
  • Regular security assessments
  • Incident response procedures

9. Cookies

We use essential cookies for functionality and optional cookies for analytics. See our Cookie Policy for details.

10. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect data from children.

11. Complaints

You have the right to lodge a complaint with:
UK: Information Commissioner's Office (ico.org.uk)
EU: Your local data protection authority

12. Changes

We will notify you of material changes to this policy via email or platform notification.

Last updated: 10 September 2025